How to sign up on Internet Banking

Created by Isabelle J Tembo, Modified on Thu, 16 Jul at 2:10 PM by Mutale Mirriam


You have reached Access Bank Zambia Customer Experience. Thank you for contacting us. To sign up for our internet banking services, kindly visit your nearest branch to fill in the form. If you do not mind, we would be happy to send you the form here. Once it is fully completed, you submit to your nearest branch or through your Relationship Manager. 


However, if you hold a personal bank account with us, you can self-register for the Retail internet banking service via this link https://rib-zm.accessbankplc.com/AccessBank/#/


Alternatively, you can activate the service via the mobile app. You may follow the steps below:


  1. Log in on the Access bank Zambia application.
  2. Go to the option "more services".
  3. Select “Activate Internet Banking”.
  4. Select "Active"
  5. An OTP will be sent via SMS. Enter it
  6. Create username then press next
  7. Your username, One time password and internet banking link will be sent via SMS.
  8. Proceed to use the link and log in.


For any further assistance, feel free to call us on 202.




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