Thank you for reaching out to Access Bank Zambia. We appreciate your inquiry and would like to inform you that in order to proceed with a card replacement, it is necessary for you to visit the nearest Access Bank branch, bringing along a valid national ID for identification purposes. Please note that the fee associated with the card replacement process is K150 only.
Our Branch Operating Hours are as follows:
08:15Hrs – 14:30Hrs from Monday to Friday
08:15Hrs – 11:00Hrs on Saturday
We are closed on Sundays and Public Holidays.
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